Privacy Policy

Effective Date: September 16, 2025`

1. Introduction

BandhuBuy (hereinafter referred to as "we", "our", or "the Platform") highly values user privacy and the protection of personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information, as well as how you can exercise your privacy rights. This Policy applies to all services we provide through the BandhuBuy mobile application.

We recommend that you read this Policy carefully to understand our practices regarding your personal information. By using our services, you consent to our collection, use, storage, and sharing of your personal information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your name, phone number, email address, delivery address, etc.
  • Payment Information: When you conduct transactions, we collect payment-related information, such as bank card details or third-party payment account information.
  • Profile Information: Information you choose to add to your profile, such as personal photos, preferences, etc.
  • Communication Content: Information you provide when communicating with our customer service team.

2.2 Information We Collect Automatically

  • Device Information: Hardware model, operating system version, unique device identifier, mobile network information, etc.
  • Usage Data: Content you view, search queries, click records, access times and duration.
  • Location Information: Information about your actual location when you use our services.
  • Log Information: IP address, browser type, access date and time, page views, and navigation patterns.

8. Your Rights

Under applicable law, you have the following rights regarding your personal information:

  • Right of Access: You have the right to access the personal information we hold about you.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
  • Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
  • Right to Object: You have the right to object to the processing of your personal information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via:

  • Email: support@aisoco.net
  • Address: [59,LOBBYEK SHOPPING COMPLEX,2ND FLOOR,PAHARTALI,CTG]